How do I change my name with Blue Cross Blue Shield?

Who to update · Health insurance

How to change your name with Blue Cross Blue Shield

Married or divorced and updating your accounts? Here's how Blue Cross Blue Shield takes a name change, from its own help page.

HowBy phone or through hr

By mailNo: in person or by phone

In person or by phone only. Blue Cross Blue Shield is one of the few that won't change your name online. Bring your documents when you go.

Blue Cross Blue Shield's steps

Each state's Blue Cross plan keeps its own records: call the member services number on the back of your ID card. Plans through work (including federal FEP) start with HR.

Open Blue Cross Blue Shield's page

Have these ready

A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
Your account number, and the name the account is in now.

Let Sasha handle the letters

Sasha writes and signs your name change letter for Blue Cross Blue Shield and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

More health insurance

Checked against Blue Cross Blue Shield's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Blue Cross Blue Shield.