How do I change my name with Aetna?

Who to update · Health insurance

How to change your name with Aetna

Married or divorced and updating your accounts? Here's how Aetna takes a name change, from its own help page.

HowThrough HR, online or by phone

By mailNo: use their steps

Aetna's steps

Plan through work: tell your employer, who updates Aetna. Plan you bought yourself: use Contact Us on your member site or call the number on your card.

Open Aetna's page

Have these ready

A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
Your account number, and the name the account is in now.

Let Sasha handle the letters

Sasha writes and signs your name change letter for Aetna and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

More health insurance

Checked against Aetna's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Aetna.