How do I change my name with Cigna?

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How to change your name with Cigna

Married or divorced and updating your accounts? Here's how Cigna takes a name change, from its own help page.

HowThrough HR or by phone

By mailNo: in person or by phone

In person or by phone only. Cigna is one of the few that won't change your name online. Call 1-800-244-6224 or visit, and bring your documents.

Cigna's steps

You can't change it on myCigna. Plan through work: tell HR. Plan you bought yourself: call Cigna.

Open Cigna's page

Have these ready

A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
Your account number, and the name the account is in now.

Let Sasha handle the letters

Sasha writes and signs your name change letter for Cigna and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

More health insurance

Checked against Cigna's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Cigna.