How do I change my name with Xfinity?

Who to update · Phone, internet & utilities

How to change your name with Xfinity (Comcast)

Married or divorced and updating your accounts? Here's how Xfinity takes a name change, from its own help page.

HowOnline, by phone or in a store

By mailNo: use their steps

Xfinity's steps

Contact Xfinity and ask for a legal name change. They email you a link to upload your marriage license, divorce decree or new ID; allow 3 business days. No email? Go to an Xfinity store.

Open Xfinity's page

Have these ready

A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
Your account number, and the name the account is in now.

Let Sasha handle the letters

Sasha writes and signs your name change letter for Xfinity and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

More phone, internet & utilities

Checked against Xfinity's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Xfinity.