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How to change your name with Cricket Wireless

Married or divorced and updating your accounts? Here's how Cricket Wireless takes a name change, from its own help page.

HowBy phone or in a store
Phone1-800-274-2538
By mailNo: in person or by phone

In person or by phone only. Cricket Wireless is one of the few that won't change your name online. Call 1-800-274-2538 or visit, and bring your documents.

Cricket Wireless's steps

Call Customer Service, or visit a store with a photo ID showing your new name.

Open Cricket Wireless's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Cricket Wireless and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

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Checked against Cricket Wireless's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Cricket Wireless.