Who to update · Phone, internet & utilities
How to change your name with United Illuminating (UI)
Married or divorced and updating your accounts? Here's how United Illuminating takes a name change, from its own help page.
In person or by phone only. United Illuminating is one of the few that won't change your name online. Call 800-722-5584 or visit, and bring your documents.
United Illuminating's steps
United Illuminating doesn't post online steps for a name change. Call Customer Care (weekdays 7 a.m. to 7 p.m.).
Have these ready
- A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
- Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
- Your account number, and the name the account is in now.
Let Sasha handle the letters
Sasha writes and signs your name change letter for United Illuminating and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.
Checked against United Illuminating's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with United Illuminating.