Who to update · Phone, internet & utilities

How to change your name with United Illuminating (UI)

Married or divorced and updating your accounts? Here's how United Illuminating takes a name change, from its own help page.

HowBy phone
Phone800-722-5584
By mailNo: in person or by phone

In person or by phone only. United Illuminating is one of the few that won't change your name online. Call 800-722-5584 or visit, and bring your documents.

United Illuminating's steps

United Illuminating doesn't post online steps for a name change. Call Customer Care (weekdays 7 a.m. to 7 p.m.).

Open United Illuminating's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for United Illuminating and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

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Checked against United Illuminating's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with United Illuminating.