Who to update · Phone, internet & utilities

How to change your name with Potomac Edison

Married or divorced and updating your accounts? Here's how Potomac Edison takes a name change, from its own help page.

HowBy phone
Phone1-800-686-0011
By mailNo: in person or by phone

In person or by phone only. Potomac Edison is one of the few that won't change your name online. Call 1-800-686-0011 or visit, and bring your documents.

Potomac Edison's steps

Potomac Edison (FirstEnergy) doesn't post online steps for a name change. Call Customer Care (weekdays 8 a.m. to 6 p.m.) and ask what they need.

Open Potomac Edison's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Potomac Edison and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

More phone, internet & utilities

Checked against Potomac Edison's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Potomac Edison.