Who to update · Phone, internet & utilities

How to change your name with PGW (Philadelphia Gas Works)

Married or divorced and updating your accounts? Here's how PGW takes a name change, from its own help page.

HowBy phone
Phone215-235-1000
By mailNo: in person or by phone

In person or by phone only. PGW is one of the few that won't change your name online. Call 215-235-1000 or visit, and bring your documents.

PGW's steps

PGW doesn't post online steps for a name change. Call Customer Service for My Account (8 a.m. to 6 p.m.) and ask what they need.

Open PGW's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for PGW and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

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Checked against PGW's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with PGW.