Who to update · Phone, internet & utilities

How to change your name with Penn Power

Married or divorced and updating your accounts? Here's how Penn Power takes a name change, from its own help page.

HowBy phone
Phone1-800-720-3600
By mailNo: in person or by phone

In person or by phone only. Penn Power is one of the few that won't change your name online. Call 1-800-720-3600 or visit, and bring your documents.

Penn Power's steps

Penn Power (FirstEnergy) doesn't post online steps for a name change. Call Customer Care (weekdays 8 a.m. to 6 p.m.) and ask what they need.

Open Penn Power's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Penn Power and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

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Checked against Penn Power's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Penn Power.