Who to update · Phone, internet & utilities

How to change your name with Met-Ed

Married or divorced and updating your accounts? Here's how Met-Ed takes a name change, from its own help page.

HowBy phone
Phone1-800-545-7741
By mailNo: in person or by phone

In person or by phone only. Met-Ed is one of the few that won't change your name online. Call 1-800-545-7741 or visit, and bring your documents.

Met-Ed's steps

Met-Ed (FirstEnergy) doesn't post online steps for a name change. Call Customer Care (weekdays 8 a.m. to 6 p.m.) and ask what they need.

Open Met-Ed's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Met-Ed and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

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Checked against Met-Ed's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Met-Ed.