Who to update · Phone, internet & utilities
How to change your name with Jersey Central Power & Light (JCP&L)
Married or divorced and updating your accounts? Here's how Jersey Central Power & Light takes a name change, from its own help page.
In person or by phone only. Jersey Central Power & Light is one of the few that won't change your name online. Call 1-800-662-3115 or visit, and bring your documents.
Jersey Central Power & Light's steps
Jersey Central Power & Light (JCP&L) (FirstEnergy) doesn't post online steps for a name change. Call Customer Care (weekdays 8 a.m. to 6 p.m.) and ask what they need.
Have these ready
- A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
- Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
- Your account number, and the name the account is in now.
Let Sasha handle the letters
Sasha writes and signs your name change letter for Jersey Central Power & Light and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.
Checked against Jersey Central Power & Light's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Jersey Central Power & Light.