Who to update · Phone, internet & utilities

How to change your name with Jersey Central Power & Light (JCP&L)

Married or divorced and updating your accounts? Here's how Jersey Central Power & Light takes a name change, from its own help page.

HowBy phone
Phone1-800-662-3115
By mailNo: in person or by phone

In person or by phone only. Jersey Central Power & Light is one of the few that won't change your name online. Call 1-800-662-3115 or visit, and bring your documents.

Jersey Central Power & Light's steps

Jersey Central Power & Light (JCP&L) (FirstEnergy) doesn't post online steps for a name change. Call Customer Care (weekdays 8 a.m. to 6 p.m.) and ask what they need.

Open Jersey Central Power & Light's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Jersey Central Power & Light and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

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Checked against Jersey Central Power & Light's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Jersey Central Power & Light.