How do I change my name with Consumers Energy?

Who to update · Phone, internet & utilities

How to change your name with Consumers Energy

Married or divorced and updating your accounts? Here's how Consumers Energy takes a name change, from its own help page.

HowBy phone

Phone800-477-5050

By mailNo: in person or by phone

In person or by phone only. Consumers Energy is one of the few that won't change your name online. Call 800-477-5050 or visit, and bring your documents.

Consumers Energy's steps

Consumers Energy doesn't post online steps for a name change. Call residential customer service (weekdays 8 a.m. to 5 p.m.) and ask what they need.

Open Consumers Energy's page

Have these ready

A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
Your account number, and the name the account is in now.

Let Sasha handle the letters

Sasha writes and signs your name change letter for Consumers Energy and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

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Checked against Consumers Energy's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Consumers Energy.