Who to update · Phone, internet & utilities

How to change your name with Ameren Illinois

Married or divorced and updating your accounts? Here's how Ameren Illinois takes a name change, from its own help page.

HowBy phone
Phone1-800-755-5000
By mailNo: in person or by phone

In person or by phone only. Ameren Illinois is one of the few that won't change your name online. Call 1-800-755-5000 or visit, and bring your documents.

Ameren Illinois's steps

Ameren doesn't post online steps for a name change. Call Illinois residential customer service (weekdays 7 a.m. to 7 p.m.) and ask what they need.

Open Ameren Illinois's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Ameren Illinois and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

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Checked against Ameren Illinois's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Ameren Illinois.