Who to update · Banks

How to change your name with Truist

Married or divorced and updating your accounts? Here's how Truist takes a name change, from its own help page.

HowAt a branch or by phone
Phone844-487-8478
By mailNo: in person or by phone

In person or by phone only. Truist is one of the few that won't change your name online. Call 844-487-8478 or visit, and bring your documents.

Truist's steps

Truist doesn't post online steps for a name change. Call or visit a branch and ask what they need; bring your marriage certificate or decree and your new ID.

Open Truist's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Truist and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

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Checked against Truist's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Truist.