Who to update · Banks

How to change your name with Capital One (bank account)

Married or divorced and updating your accounts? Here's how Capital One takes a name change, from its own help page.

HowAt a branch, by phone or by mail or fax
Phone1-888-464-0727
By mailYes, a letter works

Capital One's steps

Update Social Security first. Then visit a branch, or call and ask for a secure upload link. You need a document with your new name and a W-9 signed by hand.

Open Capital One's page

Have these ready

Let Sasha handle the letters

Sasha writes and signs your name change letter for Capital One and every other company on your list, with your certificate attached. It can even print and mail it to Capital One for you: no printer, no stamps. It also keeps track of who's done. The checklist is free.

See how Sasha works

More banks

Checked against Capital One's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Capital One.