How do I change my name with First Citizens Bank?

How to change your name with First Citizens Bank

Married or divorced and updating your accounts? Here's how First Citizens Bank takes a name change, from its own help page.

HowAt a branch or by phone

Phone888-323-4732

By mailNo: in person or by phone

In person or by phone only. First Citizens Bank is one of the few that won't change your name online. Call 888-323-4732 or visit, and bring your documents.

First Citizens Bank's steps

First Citizens doesn't post online steps for a name change. Call or visit a branch and ask what they need; bring your marriage certificate or decree and your new ID.

Open First Citizens Bank's page

Have these ready

A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
Your account number, and the name the account is in now.

Let Sasha handle the letters

Sasha writes and signs your name change letter for First Citizens Bank and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.

See how Sasha works

More banks

Checked against First Citizens Bank's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with First Citizens Bank.