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How to change your name with Citi
Married or divorced and updating your accounts? Here's how Citi takes a name change, from its own help page.
HowBy phone
By mailNo: in person or by phone
In person or by phone only. Citi is one of the few that won't change your name online. Bring your documents when you go.
Citi's steps
Citi doesn't publish the steps for a legal name change. Call the number on your card or send a secure message.
Have these ready
- A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
- Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
- Your account number, and the name the account is in now.
Let Sasha handle the letters
Sasha writes and signs your name change letter for Citi and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.
More credit cards
Checked against Citi's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Citi.