How do I change my name with Chase?

Who to update · Loans & credit reports

How to change your name with Chase (mortgage)

Married or divorced and updating your accounts? Here's how Chase takes a name change, from its own help page.

HowOnline or by mail or fax

By mailYes, a letter works

Chase's steps

Send documents in your new name (marriage certificate, or new license plus Social Security card) with a signed W-9. Upload them at chase.com/DocumentUpload or mail them.

Open Chase's page

Have these ready

A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
Your account number, and the name the account is in now.

Let Sasha handle the letters

Sasha writes and signs your name change letter for Chase and every other company on your list, with your certificate attached. It can even print and mail it to Chase for you: no printer, no stamps. It also keeps track of who's done. The checklist is free.

See how Sasha works

More loans & credit reports

Checked against Chase's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Chase.