SashaWho to update · Pharmacies
How to change your name with Express Scripts
Married or divorced and updating your accounts? Here's how Express Scripts takes a name change, from its own help page.
In person or by phone only. Express Scripts is one of the few that won't change your name online. Bring your documents when you go.
Express Scripts's steps
Call Member Services at the number on your member ID card to update your name, so mail-order prescriptions match your insurance.
Have these ready
- A copy of your marriage certificate, divorce decree or court order (most companies ask for one).
- Your updated driver's license or ID, if you have it. Social Security comes first, then the DMV.
- Your account number, and the name the account is in now.
Let Sasha handle the letters
Sasha writes and signs your name change letter for Express Scripts and every other company on your list, with your certificate attached. It also keeps track of who's done. The checklist is free.
More pharmacies
Checked against Express Scripts's own page in October 2026. Companies change their process; confirm on their site or by phone before you send anything. Sasha isn't affiliated with Express Scripts.